Vendor Registration:

1. Register on the E-Tender Portal

   Create an account using valid business credentials.

2. Upload Required Documents

   Submit business license, tax certifications, PAN/GST, and Digital Signature Certificate (DSC).

3. Profile Verification and Approval

   Await verification and approval from the concerned authority before proceeding.

Online Tender Participation:

1. Browse Available Tenders
   Filter tenders by sector, location, value, or department.

2. Download Tender Documents
   Access detailed tender documents, specifications, and terms and conditions.

3. Seek Clarification (if needed)
   Submit queries or attend pre-bid meetings for clarification before bid submission.

4. Select a Tender to Participate In
   Finalize the tender for participation based on eligibility and capability.

Online Bid Submission:

1. Prepare Technical and Financial Bids
   Structure bids as per tender specifications using official templates.

2. Submit Technical and Financial Bids
   Fill in and upload all required bid formats separately.

3. Upload Supporting Documents
   Attach compliance sheets, certifications, past work experience, etc.

4. Digital Signature Authentication
   Sign bids using a valid Digital Signature Certificate (DSC).

5. Confirm Submission and Receive Acknowledgment
   Ensure successful submission and download confirmation receipt.

Post-Bid Process:

1. Bid Evaluation and Result Notification
   Wait for technical and financial evaluation. Results are communicated online.

2. Contract Award and Agreement Signing
   Sign contract/agreement if awarded the tender.

Billing and Payment (Post Approval):

1. Generate Invoice After Work Completion
   Raise invoice on the portal with supporting completion documents.

2. Submit Work Completion Report
   Provide detailed report or proof of work completion, if required.

3. Online Payment Processing
   Receive payment after verification and approval from the concerned department.

Support System:

1. Helpdesk and Technical Support
   Reach out via email, phone, or live chat for registration, bid submission, or payment issues.

2. User Manuals and FAQs
   Access step-by-step guides and frequently asked questions on the portal.

3. Training and Webinars
   Participate in orientation programs and training sessions for better portal usage.

4. Ticket-Based Issue Resolution
   Submit support tickets and track resolution progress online.

Legal Compliance:

1. Adherence to Tender Terms & Conditions
   Vendors must fully comply with all instructions, terms, and legal clauses mentioned in the tender documents.

2. Data Protection & Confidentiality
   All data submitted (financial, technical, and personal) must be protected and not shared or misused.

3. Anti-Corruption & Fair Competition
   Any attempt to influence the tender process illegally may result in blacklisting and legal action.

4. Contractual Obligations
   Once awarded, vendors are legally bound to fulfill contract terms under applicable contract law.

5. Dispute Resolution Mechanism
   In case of any disputes, resolution will follow the arbitration process or legal remedies as mentioned in the contract.